Netgear Orbi built with remarkable features and exquisite features, thereby giving out impeccable internet access through every square inch of your home. But alas! Such extraordinary features also could not help Orbi remain exempted from errors. It has been observed lately that users are reporting Orbi pink light issue with their Orbi devices which is hindering their internet experience. The indicator light shows pink implies there is an error in signal transmission. Should you find yourself stuck in a similar mess, consider giving this troubleshooting guide a thorough read to knock out the problem with your Orbi device.
Netgear Orbi Showing Pink Light: Reasons
In case your Orbi router ring LED is pulsing magenta, this means one of the following:
- The Orbi router is unable to receive IP address from the modem or ISP.
- The WAN port link is down or not working.
- Orbi router cannot access the internet.
When the Orbi satellite is trying to connect to the router, it pulses magenta. The ring LED should not stay pink for more than a minute but if it does, this indicates:
- The satellite is unable to get IP address from the router.
- The Orbi satellite has lost connection to the Orbi router.
Now that you have gained enough knowledge about what it means to have a pink light on the Orbi, let us get going with troubleshooting the issue.
Netgear Orbi Showing Pink Light: Resolved
In this guide we are going to discuss a few troubleshooting tactics following which fixing the Orbi pink light issue will become a piece of cake for you.
- Reboot the Orbi
It is possible that you are experiencing the Orbi pink light issue due to some temporary technical glitches. Getting rid of such glitches is easy. Do you want to know how? Simply restart your Orbi device.
- Press the power button on the Orbi router as well as the satellite to turn off the devices.
- Unplug them from their power socket.
- Wait for some time.
- After that, plug them back into the electrical outlets.
- Now, you need to hit the power buttons again to power them up.
Before you even know it, the pink light issue should have been resolved. So, try accessing the orbilogin.net web page to see if the issue has been resolved or not. In case it is still far from happening, proceed to the next step.
- Place Router & Satellite in Proximity
The distance between the Orbi router and the satellite also plays a vital role in justifying how well your devices perform. Considering this in mind, it recommended to keep both the router and satellite in proximity, such that it is easy for the satellite to receive transmitted signals by the router. This is for the case of pink light on the satellite.
In case it is the router that is showing pink light, move it closer to the modem.
- Replace Connecting Source
Have you connected your Orbi router to the modem with the assistance of a wireless source of connection? Perhaps this is why the router is unable to receive an internet signal from the modem. Know that there is nothing wrong with using a wireless source for the connection between these networking devices. But using a wired connection is always more reliable. To get rid of the pink light issue, it recommended that you change your existing source of connection. Now, make use of an Ethernet cable to connect the Orbi router to the modem. In case the issue has not yet been fixed, then move further.
- Avoid WiFi Interference
Bluetooth speakers, microwave ovens, refrigerators, smart televisions, heavy mirrors, fish tanks, etc. are examples of electronic devices, reflexive surfaces and transmitting appliances that have the ability to interfere with the signals of your Netgear Orbi. Take our advice and relocate your Orbi router and satellite away from any such device.
- Reset Orbi
If the above-mentioned troubleshooting hacks have not been able to help you out, then it is now time to do Orbi factory reset. Simply press the Reset button on the Orbi router to reset it. Do the same with the satellite if it is the satellite which is showing pink light. Once the reset done, set it up again using the correct setup steps by referring to the user manual.
Final Thoughts
Considering you have followed each troubleshooting step religiously, the Orbi pink light issue should have been resolved successfully.
Also read:- Instructional Guide to Update Orbi Firmware